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Shipping Policy

Shipping Policy

As Licem Pharma Gıda Pazarlama Ticaret Limited Şirketi, we strive to ensure that your orders are delivered quickly and safely. This Shipping Policy aims to inform you about our shipping processes.

1. Shipping Process

After your order is approved, the cargo preparation process will be started. Orders are prepared and delivered to the cargo company as soon as possible.

Once the shipping company receives your order, the delivery time is approximately 2-5 business days. Delivery time may vary depending on your region and the shipping company.

2. Shipping Fees

Shipping charges are calculated based on the total amount of your order. If your order is over a certain amount, shipping may be free. You can find up-to-date information about these campaigns on our website.

3. Cargo Tracking

When your order is shipped, a tracking number will be sent to you. You can track the status of your cargo with this number. By clicking on the cargo tracking link, you can find out where your package is.

4. Delivery Issues

If you experience any problems during delivery, please contact the courier company. The shipping company will take the necessary steps to ensure a smooth delivery.

If you encounter any damage or deficiency in the delivery of the product, it is important that you contact our customer service by making a note of this situation at the time of cargo delivery.

5. Return and Exchange

If you would like to request a refund or exchange regarding shipping, please get detailed information from our Return Policy page.

6. Contact Information

You can contact us for any questions, cargo tracking or any other support:

  • Address: Bağlarçeşme Mah. 1145.Sk. No:8, Esenyurt/Istanbul
  • Phone: 0553 848 69 11
  • E-Mail: Licempharma@gmail.com
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